Customer Quality Manager - High-Speed Interconnects

Amphenol ICC; Santa Clara (CA); On-site; USD 100,000 - 189,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) matching

Job summary

Amphenol High Speed Products Group seeks a Customer Quality Manager to lead quality initiatives across new and legacy production in Santa Clara, CA. You will manage customer relationships, drive corrective actions, and collaborate with engineering and manufacturing to ensure top quality and on-time delivery.

The role requires strong leadership in quality systems, DMAIC/8D experience, and willingness to travel up to 50%. A BS in Engineering and 5+ years in manufacturing operations are expected.

Qualifications

• Strong leadership in quality management programs.
• Experience with DMAIC and 8D methodologies.
• Knowledge of GD&T and technical drawings.

Responsibilities

• Manage product and process quality for new and legacy production.
• Serve as primary customer contact for quality concerns and improvement plans.
• Lead efforts with internal teams to resolve customer quality issues.
• Communicate quality updates and present progress to customers.
• Analyze quality data with engineers to drive improvements across sites.
• Review documentation and participate in phase-gate reviews for Q requirements.
• Generate monthly quality metrics and report to BU leadership.
• Develop and deliver customer quality training programs.
• Assess quality events at OEM/CM facilities; travel up to 50%.

Skills

Quality management

DMAIC/8D

GD&T

Communication

Leadership

Six Sigma

Education

BS in Engineering

Job description

Amphenol High Speed Products Group seeks a Customer Quality Manager to lead quality initiatives across new and legacy production in Santa Clara, CA. You will manage customer relationships, drive corrective actions, and collaborate with engineering and manufacturing to ensure top quality and on-time delivery.

The role requires strong leadership in quality systems, DMAIC/8D experience, and willingness to travel up to 50%. A BS in Engineering and 5+ years in manufacturing operations are expected.