Customer Quality Engineer: Root-Cause & CAPA Leader

Samtec; Colorado Springs (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

401k options

Job summary

Samtec, based in Colorado Springs, is seeking a Customer Quality Engineer to manage customer quality problems, ensuring timely resolutions and effective communication. The role involves collaborating with various departments to define root causes and corrective actions.

Candidates should have a minimum of three years in a quality engineering role and relevant educational background. The position offers a salary ranging from $90,000 to $110,000 per year along with standard benefits.

Qualifications

• Minimum 3 years experience in a customer quality engineering role.
• Experience in product and process design or tooling.
• Experience in the connector industry is a plus.

Responsibilities

• Manage customer concerns and ensure timely resolution.
• Communicate with customers about quality issues.
• Investigate customer issues and generate corrective action reports.

Skills

Problem solving

Corrective action techniques

Customer communication

Quality assurance practices

Education

Bachelor’s degree in Engineering

Minimum two-year degree in a technical field

Tools

Statistical tools

Job description

Samtec, based in Colorado Springs, is seeking a Customer Quality Engineer to manage customer quality problems, ensuring timely resolutions and effective communication. The role involves collaborating with various departments to define root causes and corrective actions.

Candidates should have a minimum of three years in a quality engineering role and relevant educational background. The position offers a salary ranging from $90,000 to $110,000 per year along with standard benefits.