Customer Quality Engineer - Root Cause & Customer Advocate

Samtec Inc; Colorado Springs (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical (HSA/PPO)

Dental Insurance

401k Plan

Job summary

Samtec Inc in Colorado Springs is seeking a Customer Quality Engineer responsible for investigating root causes and implementing corrective actions for customer quality problems. Candidates should have a minimum of 3 years of experience in quality engineering and effective communication skills.

The position offers a salary range of $90,000 - $110,000 per year, plus benefits including medical, dental, vision, and retirement options. Join us to ensure high-quality standards across our products.

Qualifications

• Minimum 3 years experience in a customer quality engineering role.
• Experience in product, process, or tooling design and failure analysis.
• Knowledge of Signal Integrity and corrective action techniques.

Responsibilities

• Manage customer concerns and resolve them in a timely manner.
• Investigate customer issues and write corrective action reports.
• Plan and execute Internal audit activities for Colorado Springs facility.

Skills

Problem solving

Quality assurance techniques

Customer communication

Education

Bachelor’s degree in Engineering

Minimum two-year degree in a technical field

Tools

Statistical tools

ISO 9001 compliance knowledge

Job description

Samtec Inc in Colorado Springs is seeking a Customer Quality Engineer responsible for investigating root causes and implementing corrective actions for customer quality problems. Candidates should have a minimum of 3 years of experience in quality engineering and effective communication skills.

The position offers a salary range of $90,000 - $110,000 per year, plus benefits including medical, dental, vision, and retirement options. Join us to ensure high-quality standards across our products.