Customer Quality Engineer: Lead Defect Reduction & QA

SPX Cooling Technologies; Olathe (KS); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance

401(k) match

Educational assistance

Job summary

SPX Cooling Technologies is seeking a senior quality professional to drive customer-focused quality activities across engineering, manufacturing, sourcing, and service teams. You will lead containment, root cause analysis and corrective actions to improve product reliability and meet customer expectations.

The role collaborates with suppliers and internal teams to verify corrective actions and advance quality initiatives across the Americas, while supporting new product introductions and robust

Qualifications

• Bachelor's degree in engineering, Quality or related technical field
• 5+ years of experience in engineering, quality or related field
• Experience leading quality initiatives and cross-functional teams

Responsibilities

• Lead customer-focused quality activities to meet expectations and reliability standards
• Collaborate with engineering, manufacturing, sourcing and service teams to resolve quality concerns
• Drive containment, root-cause analysis, and corrective actions with cross-functional teams
• Lead 8D and root cause analysis for timely issue resolution
• Support quality planning throughout the product lifecycle and supplier quality programs
• Provide training and support to site erection and commissioning teams
• Manage projects and schedules to meet quality milestones

Skills

Project management

Customer loyalty

Continuous improvement

Root cause analysis

Manufacturing strategies

MS Word & Excel

SAP / ERP systems

Education

Bachelor's degree in engineering/Quality or related field

Job description

SPX Cooling Technologies is seeking a senior quality professional to drive customer-focused quality activities across engineering, manufacturing, sourcing, and service teams. You will lead containment, root cause analysis and corrective actions to improve product reliability and meet customer expectations.

The role collaborates with suppliers and internal teams to verify corrective actions and advance quality initiatives across the Americas, while supporting new product introductions and robust