Customer Quality Engineer

Siemens Mobility; Grand Prairie (TX); On-site; USD 68,000 - 141,000; Full time

Job summary

Siemens Mobility in Grand Prairie, TX seeks a Quality Engineer focused on Root Cause and Corrective Action (RCCA) to join our Breaker plant. You will investigate customer nonconformances, drive 8D problem solving, and implement robust CAPA plans to prevent recurrence.

The role requires 5+ years in manufacturing quality, knowledge of ISO QC systems, and the ability to guide cross-functional teams while ensuring compliance with industry standards.

Qualifications

• Bachelor's degree in Engineering and 5+ years in quality engineering in manufacturing.
• Strong RC A analysis and corrective action experience.
• Solid understanding of manufacturing processes and quality control.
• Experience with quality management systems such as ISO 9001/14001/45001.
• Ability to work in a cross-functional team and influence stakeholders.

Responsibilities

• Drive investigation of customer nonconformances and lead RCCA using structured 8D methods.
• Act as primary contact for technical quality discussions on nonconformances.
• Collaborate with Production, Engineering, and Supply Chain to implement CAPA.
• Identify opportunities for process and product quality improvements.
• Collect and interpret quality data to measure action effectiveness.
• Maintain documentation of investigations, RCA, actions, and verifications.
• Participate in internal/external quality audits and support nonconformance processes.
• Provide guidance and training on quality principles and defect prevention.

Skills

Root Cause Analysis

8D Methodology

CAPA Management

Cross-functional Collaboration

Problem Solving

Education

Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Manufacturing) or related technical field

Job description

• Grand Prairie - Texas - United States of America

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That is why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you.

Transform the every day with us!

We are seeking a highly motivated and detail-oriented Quality Engineer with a strong focus on Root Cause and Corrective Action (RCCA) to join our manufacturing team at our Breaker plant in Grand Prairie, Texas. This role is critical in ensuring the highest quality standards for our products by meticulously investigating customer nonconformances, identifying underlying issues, and implementing robust, sustainable corrective actions. The ideal candidate will possessexceptional problem-solving skills, a keen analytical mind, and a passion for continuous improvement in a fast-paced manufacturing environment.

You will make an impact by:

• Drive investigation of customer nonconformances and lead Root Cause Corrective Actions using structured 8D problem-solving methodology.
• Act as a primary point of contact for technical quality discussions related to customer nonconformances, providing timely updates and detailed reports on investigations and corrective actions.
• Collaborate with cross-functional teams (Production, Engineering, Supply Chain) to develop, implement, and verify effective corrective and preventive actions (CAPA) that address the root cause of nonconformances.
• Identify and champion opportunities for process and product quality improvements based on RCA findings, contributing to the reduction of defects and enhancement of overall product reliability.
• Collect, analyze, and interpret quality data to identify trends, measure the effectiveness of corrective actions, and report on key quality metrics to management.
• Maintain comprehensive and accurate documentation of all nonconformance investigations, root cause analyses, corrective actions, and verification activities in accordance with internal procedures and industry standards.
• Participate in internal and external quality audits, providing expertise on nonconformance management and corrective action processes.
• Provide guidance and training to manufacturing personnel on quality principles, problem-solving techniques, and best practices for preventing defects.
• Ensure all quality activities comply with relevant ISO and UL industry standards as well as customer-specific requirements.

You will win us over by having the following qualifications:

Basic Qualifications

• Bachelor's degree in Engineering (e.g., Mechanical, Electrical, Industrial, Manufacturing) or a related technical field.
• 5+ years of experience as a Quality Engineer in a manufacturing environment, with a significant focus on root cause analysis and corrective actions.
• Strong understanding of manufacturing processes and quality control principles.
• Experience with quality management systems (e.g., ISO 9001, ISO 14001, ISO 45001).
• Demonstrated ability to work effectively in a cross-functional team environment and influence stakeholders at all levels.
• Legally authorized to work in the United States in a continual and permanent basis without company sponsorship.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here .

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-KB1 #On-Site #siemenstradesperson #SiemensMFGcareer #MFGGrandPrairieTX #MFGTX

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $67,544 - $141,494 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about theirpersonal information. To learn more, clickhere .

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this linkAccommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Siemens follows Pay Transparency laws.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about theirpersonal information. To learn more, clickhere .

Criminal History

Qualified applications with arrest or conviction records will be considered foremployment in accordance with applicable local and state laws.