Customer Project Manager

LanceSoft Inc; Tempe (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a high-performing Customer Project Manager to join their dynamic team. This role involves managing cross-functional teams to deliver high-quality projects on time and within budget. The ideal candidate will have a strong background in telecommunications, with expertise in project management, risk assessment, and customer relations. You will engage daily with clients, define project scopes, and ensure successful delivery while maintaining a focus on safety. If you thrive in a collaborative environment and are passionate about project success, this opportunity is perfect for you.

Qualifications

• 5+ years of telecom experience with site acquisition and construction knowledge.
• Strong project management skills with a focus on safety and customer satisfaction.

Responsibilities

• Manage project scope, schedule, cost, and quality while interfacing with customers.
• Conduct project reviews and develop progress reports and proposals.

Skills

Telecom Experience

Project Management

Customer Focus

Risk Management

Effective Communication

Financial Knowledge

Education

OSHA 10 Certification

Tools

MS Office (Word, Excel, PowerPoint, Projects)

Job description

Summary:
Customer Project Managers utilize their project and people management skills to deliver high quality projects on time, on budget and with unwavering professionalism.
Our Project Managers are responsible for managing cross functional teams (leasing, zoning, architecture & engineering, construction, integration & optimization etc.), and reporting to management, communicates to clients; and ensuring *** meets scope, schedule, cost and quality, metrics for the project.
We are looking for a high performing Customer Project Manager to join our team.

Responsibilities:
• Interface with the customer daily
• Define project scope, schedule, cost, resources, risk, quality, and deliverables in collaboration with customers and *** management
• Forecast & Actualize *** Site Tracker
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle
• Set and continually manage project expectations with team members and other stakeholders
• Identify and resolve issues and conflicts within the project team
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Perform Risk Analysis for the project
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Build, develop, and grow any business relationships vital to the success of the project
• Conduct project reviews & create recommendations identifying successful/unsuccessful project elements
• Collect best practices and tools for project execution and management
• Travel: up to 10%

Requirements:
• 5 or more years of telecom experience including site acquisition, construction, integration, optimization process knowledge
• Minimum, OSHA 10 Certified
• Strong focus on safety in the work environment
• Strong Customer focus
• Familiar with Telecommunication magenta build
• Highly Developed Knowledge of project management skills, with understanding of scope, schedule, cost, quality, risk, resource, and delivery management.
• Ability to manage multiple projects simultaneously
• Effective communicator, written and oral with ability to present to management
• Developed Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, Revenue recognition
• Strong computer skills, MS Office – Word, Excel, Power Point, Projects.
• Ability to work independently and as a member of various teams and committees.

Location: Remote

Pay Range:$400-$450/Day