Remote Program Manager - Manufacturing & Customer Experience

Quickparts Acquisition Inc; Seattle (WA); Remote; USD 80,000 - 100,000; Full time

Job summary

Quickparts Acquisition Inc is seeking a Program Manager with an engineering mindset to serve as the central hub for customer service and program management. You’ll organize complex projects from RFQ to completion, coordinating internal experts, external partners, and customer needs to ensure smooth execution and transform ideas into real-world products.

In this role, you’ll drive cross-functional collaboration, maintain project timelines, and deliver proactive communication to stakeholders in a

Qualifications

• 5-7 years of program or project management experience in manufacturing, engineering, or related industry.
• Strong organizational skills with the ability to manage multiple complex projects simultaneously.
• Excellent communication skills with a customer-first mindset.
• Experience with manufacturing processes (3D printing, CNC machining, or injection molding a plus).
• Experience with Office 365 products.
• Experience with HubSpot, NetSuite, Monday.com, or similar tools.

Responsibilities

• Partner with sales and technical teams to review RFQs and assess manufacturing feasibility.
• Coordinate with subject matter experts and vendors to generate accurate, timely quotes.
• Translate customer requirements into clear, actionable project plans, defining scope and timelines.
• Serve as the central communication hub, aligning customers, internal teams, and suppliers.
• Track project status from kick-off to completion, ensuring milestones are met and deadlines achieved.
• Anticipate and resolve issues to maintain project timing and customer satisfaction, providing regular updates to stakeholders.
• Work closely with internal facilities and third-party providers to track production progress and ensure quality and timelines.
• Build trust as the customer's primary point of contact, delivering proactive communication and capturing feedback for improvements.
• Support cross-functional problem-solving and relay insights to drive continuous enhancement in workflows.

Skills

Program management

Project coordination

Customer communication

Manufacturing understanding

Office 365

Tools

HubSpot

NetSuite

Monday.com

Job description

Quickparts Acquisition Inc is seeking a Program Manager with an engineering mindset to serve as the central hub for customer service and program management. You’ll organize complex projects from RFQ to completion, coordinating internal experts, external partners, and customer needs to ensure smooth execution and transform ideas into real-world products.

In this role, you’ll drive cross-functional collaboration, maintain project timelines, and deliver proactive communication to stakeholders in a