Customer Pick-Up Clerk (Tues-Sat)

B8115 Bob's Discount Furniture LLC; Norwich (CT); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Paid Holidays Off

Birthday day off

Employee discount 30%

Descripción de la vacante

Bob’s Discount Furniture, LLC is hiring a Distribution Center Pick-Up Clerk in Norwich, CT. You will greet customers, assist with pick-ups, answer calls, respond to inquiries, and support daily operations with organized filing and administrative tasks.

The role requires a high school diploma or equivalent, strong multitasking ability, and proficiency in Word/Excel. Flexible hours including weekends/evenings are expected; weekly pay starts at $18/hour with comprehensive benefits.

Formación

• High School Diploma or equivalent experience in a Warehouse atmosphere.
• Multi-tasking and managing competing priorities.
• Working knowledge of Word and Excel.
• Detail oriented and accurate.
• Demonstrated ability to quickly recognize and diagnose productivity data trends.
• Must be able to work flexible hours including weekends and evenings.
• Ability to communicate proactively and effectively including reading and writing.

Responsabilidades

• Greet and assist customers with pick-ups and ensure an exceptional customer experience.
• Manage incoming calls and respond to customer service inquiries; provide administrative support.
• Process Fed Ex orders for shipment; pick orders as needed; scan documents.
• Maintain organized filing system and clean work area; report inaccuracies to leadership.
• Provide administrative support to Operations Manager/Lead; perform other duties as assigned.

Conocimientos

Customer service

Flexible hours

Word & Excel

Detail orientation

Productivity data

Multi-tasking

Educación

High School Diploma or equivalent

Descripción del empleo

Bob’s Discount Furniture is quickly climbing the ladder of top furniture retailers in the country! Come join us and share in our journey of success!

What we have to offer you:

• Great starting hourly pay at $18.00/hour, Tuesday to Saturday
• Incredible benefits package including Medical, Dental, Vision, 401K with a generous company match, Paid Time Off, Paid Holidays Off, even a paid day off for your Birthday!
• Bob’s Discount Furniture also offers an employee discount of 30%, Employee Assistance programs and many other benefits!
• An experienced management team that gives you the respect you deserve.

Here’s what you will be doing:

• The Distribution Center Pick-Up Clerk will greet and assist customers with pick-ups and ensure an exceptional customer experience.
• This role will manage incoming calls and respond to customer service inquires, maintain an organized filing system, and provide administrative support to the team.
• Greet and assist customers with pick-ups and ensure an exceptional customer experience
• Manage incoming calls and respond to customer service inquiries
• Process Fed Ex orders for shipment
• Pick orders as needed
• Scan delivery documents
• Maintain organized filing system and clean work area
• Complete scans within a provided timeline.
• Record daily progress and communicate to Operations Manager/Lead/Clerk
• Report known inaccuracies to Operations Manager/Lead/Clerk for correction
• Retrieve and forward copies of delivery manifest to Bob’s personal upon request
• Provide administrative support for the Operations Manager/Lead
• All other duties as assigned

This is what you will need:

• High School Diploma or equivalent experience in a Warehouse atmosphere
• Skilled at multi-tasking and managing competing priorities
• Working knowledge of Word and Excel
• Detail oriented and accurate
• Demonstrated ability to quickly recognize and diagnose trend and patterns in productivity data
• Must be able to work flexible hours determined by the needs of the department including weekends and evenings
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: $18/hour

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We help people turn houses into homes with quality furniture at everyday low prices. Join a GROWING national team where honesty, integrity, and fun shape how we work. We care about our customers, our communities, and each other. Bring your ideas, be yourself, and help us deliver great experiences in a fun, fast-paced environment. Help customers find furniture they love - and build a career you love! Explore opportunities in sales, store management, and product support. Our sales roles offer uncapped commission opportunities. Help get furniture from our distribution centers to our customers’ homes. Explore warehouse, equipment operator, CDL-A Driver, and leadership opportunities with teams that value safety, teamwork, and FUN! We offer medical, dental, and vision coverage, a 401(k) with company match, paid time off (including your birthday and anniversary!), and employee discounts. Additional benefits support your emotional, financial, and family well-being. *Benefits eligibility may vary by role and employment status We believe in helping our people grow. Through training, opportunities to advance, tuition assistance, and scholarship programs, you can build skills and take your next career step. *Program eligibility may vary by role and employment status New stores and an expanding distribution network create more opportunities to join our team and grow with us. Explore openings across the country and find your next chapter at Bob’s! Our corporate and customer care teams help every part of Bob’s succeed. Explore opportunities supporting our customers and business - from customer service to technology, finance, marketing, and more!