Customer Outreach & Communications Specialist

Talent Haven HR; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team

Hands-on engagement

Growth opportunities

Employee recognition

Mentorship

Job summary

Talent Haven HR is seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, presenting information, and helping customers understand products and services in a professional and engaging manner.

You will engage with customers and prospects, share product details clearly, identify needs, and assist with lead generation and follow-up

Qualifications

• High school diploma or equivalent required.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers and the public.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Engage directly with customers and prospective customers.
• Communicate product and service information clearly and professionally.
• Identify customer needs and help recommend appropriate solutions.
• Support customer outreach and promotional communication activities.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition initiatives.
• Support customer follow-ups and relationship development.
• Maintain accurate records of customer interactions and outreach activities.
• Represent the company professionally during customer interactions.
• Collaborate with colleagues to support customer and business goals.
• Participate in ongoing training and professional development.

Education

High School Diploma or Equivalent

Job description

Talent Haven HR is seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, presenting information, and helping customers understand products and services in a professional and engaging manner.

You will engage with customers and prospects, share product details clearly, identify needs, and assist with lead generation and follow-up