Customer Outreach & Communications Specialist

Uniting Holding; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team

Hands-on experience

Performance-based growth

Employee recognition

Mentorship & coaching

Job summary

62ML is seeking a friendly and motivated Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys interacting with people and communicating information clearly.

The position offers paid training, career advancement opportunities, and a collaborative team environment to develop customer service and professional skills.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Comfortable interacting with customers and the public.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Engage with customers and prospective customers during outreach activities.
• Communicate product and service information clearly and professionally.
• Answer customer questions and provide helpful information.
• Identify customer needs and help recommend appropriate solutions.
• Participate in community outreach and promotional events.
• Assist with lead generation and customer acquisition activities.
• Support customer follow-ups and relationship-building efforts.
• Help prepare and organize promotional and communication materials.
• Maintain accurate records of customer interactions and outreach activities.
• Communicate customer feedback to appropriate team members.
• Represent the company professionally during customer interactions.
• Collaborate with team members to achieve daily business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Relationship building

Organization

Education

High school diploma or equivalent

Job description

62ML is seeking a friendly and motivated Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys interacting with people and communicating information clearly.

The position offers paid training, career advancement opportunities, and a collaborative team environment to develop customer service and professional skills.