Customer Outreach & Communications Specialist

Foxfruit; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer‑f

Engagement experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Fox Fruit is seeking an enthusiastic Communications Agent to support customer outreach, product communication, promotional activities, and relationship-building initiatives. This role is ideal for someone who enjoys interacting with people and wants to develop strong communication, customer service, and business development skills.

You will engage with customers during in-person promotional activities and events, assist with lead generation and follow-ups, and help present promotional

Qualifications

• High school diploma or equivalent.
• Excellent verbal and interpersonal communication skills.
• Friendly, approachable, and professional demeanor.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Comfortable interacting with customers and the public.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Communicate product and service information to customers and prospective customers.
• Assist with customer outreach and engagement activities.
• Respond to customer questions in a friendly and professional manner.
• Identify customer needs and provide helpful information.
• Support promotional campaigns and customer acquisition initiatives.
• Engage with customers during in-person promotional activities and events.
• Assist with lead generation and customer follow-ups.
• Help present promotional information and materials.
• Maintain organized records of customer interactions and outreach activities.
• Represent the company positively during customer interactions.
• Collaborate with team members to support communication and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Listening

Relationship-building

Time management

Reliability

Adaptability

Professional demeanor

Education

High school diploma or equivalent

Job description

Fox Fruit is seeking an enthusiastic Communications Agent to support customer outreach, product communication, promotional activities, and relationship-building initiatives. This role is ideal for someone who enjoys interacting with people and wants to develop strong communication, customer service, and business development skills.

You will engage with customers during in-person promotional activities and events, assist with lead generation and follow-ups, and help present promotional