Communications Agent- Immediate Start

Foxfruit; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Foxfruit in Atlanta, GA seeks a friendly Communications Agent to support customer outreach, promote products and services, and build positive relationships with prospects and clients. The role emphasizes clear, professional communication and a proactive approach to sharing information.

You will engage with customers, assist with lead generation, and coordinate promotional materials while maintaining accurate records and collaborating with teammates.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Positive attitude and eagerness to learn.
• Comfortable interacting with customers and the public.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Engage with customers and prospective customers during outreach activities.
• Communicate product and service information clearly and professionally.
• Assist with customer communication and promotional initiatives.
• Identify customer needs and provide helpful information or solutions.
• Support lead generation and customer acquisition activities.
• Build and maintain positive customer relationships.
• Follow up with prospective customers and customer inquiries.
• Assist with preparing and organizing promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Communicate customer feedback to appropriate team members.
• Support customer engagement and business development activities.
• Collaborate with colleagues to achieve communication and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Relationship-building

Time management

Reliability

Adaptability

Customer service experience

Public interaction

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This role is ideal for someone who enjoys connecting with people, communicating product and service information, and representing a company in a professional and positive manner.

Responsibilities

• Engage with customers and prospective customers during outreach activities.
• Communicate product and service information clearly and professionally.
• Assist with customer communication and promotional initiatives.
• Identify customer needs and provide helpful information or solutions.
• Support lead generation and customer acquisition activities.
• Build and maintain positive customer relationships.
• Follow up with prospective customers and customer inquiries.
• Assist with preparing and organizing promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Communicate customer feedback to appropriate team members.
• Support customer engagement and business development activities.
• Collaborate with colleagues to achieve communication and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Positive attitude and eagerness to learn.
• Comfortable interacting with customers and the public.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching