Customer Communications Specialist

Moodreact; Washington (District of Columbia); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement

Mentorship program

Performance-based growth

Hands-on experience in communications

Employee recognition

Job summary

Moodreact is seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating product and service information, and developing valuable professional skills in a team-oriented environment.

This position offers paid training, career advancement opportunities, and a supportive team environment with hands-on communications

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and interpersonal communication skills.
• Professional, friendly, and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Comfortable interacting with customers and the public.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Assist with customer outreach and communication initiatives.
• Communicate product and service information clearly and professionally.
• Engage with customers and prospective customers in person.
• Respond to customer questions and provide helpful information.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Support lead generation and customer acquisition activities.
• Maintain accurate records of customer interactions and outreach activities.
• Gather customer feedback and communicate relevant information to team members.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support daily communication and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Relationship-building

Organizational skills

Time management

Customer interaction

Adaptability

Reliability

Promotional experience

Education

High school diploma or equivalent

Job description

Moodreact is seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating product and service information, and developing valuable professional skills in a team-oriented environment.

This position offers paid training, career advancement opportunities, and a supportive team environment with hands-on communications