Customer Service Representative

Foxfruit; Tampa (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Fox Fruit seeks a friendly Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role is ideal for someone who enjoys working with people, solving routine concerns, and building positive customer relationships in a team-oriented environment.

Join a supportive team and participate in ongoing training to enhance your skills and grow within the company.

Qualifications

• Minimum high school diploma or equivalent is required.
• Excellent communication and interpersonal skills are essential.
• Customer-focused attitude with a professional demeanor.
• Strong listening and problem-solving abilities.
• Reliable, adaptable, and able to multitask in a fast-paced environment.

Responsibilities

• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer needs.
• Communicate product and service information clearly and professionally.
• Address routine customer questions and concerns.
• Assist with customer follow-ups and relationship-building activities.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-ups.
• Communicate customer feedback to appropriate team members.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to achieve customer service goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused attitude

Listening skills

Multitasking

Reliable and adaptable

Public interaction

Education

High school diploma or equivalent

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

Job Summary

We are seeking a friendly and motivated Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role is ideal for someone who enjoys working with people, solving routine concerns, and building positive customer relationships in a team-oriented environment.

Responsibilities

• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer needs.
• Communicate product and service information clearly and professionally.
• Address routine customer questions and concerns.
• Assist with customer follow-ups and relationship-building activities.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-ups.
• Communicate customer feedback to appropriate team members.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to achieve customer service goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching