Customer Outreach & Communications Assistant

Start Club Corp; Culver City (CA); On-site; USD 32,000 - 38,000; Full time

Job summary

StartClub Corp is seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people and conveying information clearly, and who is eager to develop professional and customer engagement skills.

You will help implement promotional campaigns, maintain accurate records of customer interactions, and participate in events while growing your

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Professional and approachable demeanor.
• Positive attitude and eagerness to learn.
• Strong listening and relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Communicate product and service information clearly and professionally.
• Help identify customer needs and provide helpful information.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Assist with customer follow-ups and relationship development.
• Support lead generation and customer acquisition activities.
• Help prepare and organize communication and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Gather customer feedback and communicate relevant information to team members.
• Collaborate with team members to support daily communication goals.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service mindset

Organizational skills

Education

High school diploma or equivalent

Job description

StartClub Corp is seeking an enthusiastic Communications Assistant to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people and conveying information clearly, and who is eager to develop professional and customer engagement skills.

You will help implement promotional campaigns, maintain accurate records of customer interactions, and participate in events while growing your