Customer Order & Service Specialist - Retail

Andersen Corp.; Jessup (MD); On-site; USD 26,794 - 38,779; Full time

Benefits offered by this job

401(k) Plan

Medical, Dental and Vision Coverage

Paid Time Off & Paid Holidays

Job summary

A leading window & door company in Jessup, MD is seeking a Retail Service Representative. This role focuses on providing exceptional customer service for delivery partners and customers, ensuring accurate order processing and resolution of issues. The ideal candidate will have a high school diploma and relevant experience, along with strong communication skills. This position offers a competitive pay range of $19.45 - $28.15, alongside a comprehensive benefits package including health coverage, retirement plans, and profit sharing.

Qualifications

• 1-3 years of work experience in order processing.
• Strong phone etiquette and verbal skills.
• Ability to determine customer needs.

Responsibilities

• Process complex orders with accuracy.
• Update customer management system.
• Clarify and resolve customer order issues.

Skills

Word processing skills

Spreadsheet skills

Strong phone etiquette

Intermediate writing skills

Time management

Results orientation

Education

High school diploma or equivalent

Job description

A leading window & door company in Jessup, MD is seeking a Retail Service Representative. This role focuses on providing exceptional customer service for delivery partners and customers, ensuring accurate order processing and resolution of issues. The ideal candidate will have a high school diploma and relevant experience, along with strong communication skills. This position offers a competitive pay range of $19.45 - $28.15, alongside a comprehensive benefits package including health coverage, retirement plans, and profit sharing.