Retail Customer Service Associate - Entry Level

Dollar Tree Stores; Baltimore (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company is seeking an entry-level Customer Service Associate in Baltimore, Maryland. The role involves assisting customers, managing transactions, and ensuring store cleanliness. Applicants should have strong customer service skills and preferably a high school diploma. This position offers full-time employment with various perks and benefits, including retirement plans and educational assistance.

Qualifications

• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and meet physical demands.
• Previous customer service experience in retail or similar environment preferred.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure cleanliness throughout the store, including bathrooms.
• Unloading trucks and stocking merchandise.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

A leading retail company is seeking an entry-level Customer Service Associate in Baltimore, Maryland. The role involves assisting customers, managing transactions, and ensuring store cleanliness. Applicants should have strong customer service skills and preferably a high school diploma. This position offers full-time employment with various perks and benefits, including retirement plans and educational assistance.