Customer Care & Order Specialist

Andersen Corporation; Washington (District of Columbia); On-site; USD 30,169 - 43,669; Full time

Benefits offered by this job

401(k) Plan

Profit Sharing

Medical, Dental and Vision Coverage

Flexible Spending Accounts

Paid Time Off

Career Growth Planning

Job summary

Andersen Corporation is looking for a Retail Service Representative in Washington, D.C. This role will focus on providing exceptional service to delivery partners and customers. Key responsibilities include responding to inquiries, processing orders accurately, scheduling appointments, and improving service quality. Candidates should have a high school diploma and 2-4 years of relevant experience, particularly in customer service and order processing. The position offers a competitive pay range of $21.90 - $31.70 and a variety of employee benefits.

Qualifications

• 2-4 years of work experience including order processing.
• Strong phone etiquette and verbal skills.
• Intermediate writing skills required.

Responsibilities

• Respond to homeowner/delivery partner requests/inquiries.
• Process complex orders with 100% accuracy.
• Schedule appointments with homeowners.

Skills

Customer service

Order processing

Communication skills

Time management

Problem resolution

Education

High school diploma or equivalent

Job description

Andersen Corporation is looking for a Retail Service Representative in Washington, D.C. This role will focus on providing exceptional service to delivery partners and customers. Key responsibilities include responding to inquiries, processing orders accurately, scheduling appointments, and improving service quality. Candidates should have a high school diploma and 2-4 years of relevant experience, particularly in customer service and order processing. The position offers a competitive pay range of $21.90 - $31.70 and a variety of employee benefits.