Customer Order Fulfillment Specialist

Big Tex Trailer Manufacturing Llc; Town of Mount Pleasant (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Big Tex Trailer Manufacturing Llc in Mount Pleasant, TX is seeking a Sales Order Specialist to convert customer demand into sales orders and ship loads using FIFO, ensuring on-time fulfillment. You will enter orders accurately, coordinate with the Fulfillment Manager, monitor status, and drive data accuracy while collaborating with cross-functional teams to improve efficiency.

Minimum 3+ years in sales or customer service, high school diploma, and proficiency with Word, Excel, PowerPoint and

Qualifications

• High school diploma or equivalent required.
• 3+ years of Sales or Customer Service experience.
• Proficient computer skills in Word, Excel, PPT, and Power BI.
• Excellent time management, communication, teamwork, and complex problem-solving skills.

Responsibilities

• Perform accurate and efficient data entry for incoming sales orders, ensuring information is captured in the order management system.
• Collaborate with the Sales Order Fulfillment Manager to ensure orders are in shippable loads and ready for timely fulfillment.
• Maintain high data accuracy and integrity throughout the order entry process.
• Monitor and update order status, informing stakeholders of progress and changes.

Skills

Time management

Communication

Teamwork

Problem solving

Education

High school diploma or work experience equivalent

Tools

Word

Excel

PowerPoint

Power BI

Job description

Job Details

• Job Location: Big Tex Mt. Pleasant - Mount Pleasant, TX 75455
• Position Type: Full Time

Job Overview

The Sales Order Specialist’s primary responsibility is to convert customer demand into sales orders and shippable load to minimize customer lead times while optimizing inventory flow using FIFO methodology. This role requires excellent communication and time management skills to ensure orders are fulfilled in an accurate and timely manner.

Job Responsibilities

• Perform accurate and efficient data entry for incoming sales orders, ensuring all information is correctly captured in our order management system
• Collaborate closely with the Sales Order Fulfillment Manager to ensure that all orders are in shippable loads and ready for timely fulfillment
• Maintain a high level of data accuracy and integrity throughout the order entry process
• Monitor and update order status, keeping all stakeholders informed of progress and changes as necessary
• Assist in identifying and rectifying data entry issues, working collaboratively with cross-functional teams to resolve any challenges
• Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance overall efficiency
• Drive positive
• Take ownership of customer centric culture by reinforcing positive and respectful relationships with both internal and external partners
• Provide assistance with other projects and reporting upon request to support the business

Minimum Job Qualifications

• High school diploma or work experience equivalent
• 3+ years of Sales, or Customer Service experience
• Proficient computer skills in Word, Excel, PPT, and PBI
• Excellent time management, communication, teamwork, and complex problem-solving skills

Qualifications