Customer Order Fulfillment Specialist

APL Logistics; Oak Creek (WI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Vacation

Sick leave

Holidays

Personal Holiday

Company Bonus Plan

401K

Health insurance

Dental insurance

Vision insurance

Life & Disability

Tuition reimbursement

Student loan assistance

EAP

HSA with employer funding

FSA

Employee referral

Job summary

APL Logistics is seeking a skilled logistics professional to ensure accurate order processing, maximize container loads, and timely, cost-effective fulfillment. You will collaborate with internal teams and external vendors to meet customer expectations while complying with regulatory requirements and company policies.

The role emphasizes monitoring performance, identifying gaps, and implementing improvements to enhance customer satisfaction.

Qualifications

• Minimum 3 years of relevant work.

Responsibilities

• Monitor and analyze order fulfillment metrics such as order cycle time and order accuracy; take corrective actions to rectify service level provided where necessary.
• For selected staff, support Vendor Logistics Program to secure new businesses and deepening business relationships with current customers.

Job description

APL Logistics is seeking a skilled logistics professional to ensure accurate order processing, maximize container loads, and timely, cost-effective fulfillment. You will collaborate with internal teams and external vendors to meet customer expectations while complying with regulatory requirements and company policies.

The role emphasizes monitoring performance, identifying gaps, and implementing improvements to enhance customer satisfaction.