Customer Ops Project Manager — Onboarding & Growth (Hybrid)

Calyx Containers; West Valley City (UT); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Calyx Containers in West Valley City, Utah is seeking a Customer Operations Project Manager to take ownership of a portfolio of customer accounts. You will ensure smooth transitions from quote to reorder, maintaining a focus on customer satisfaction and operational excellence.

The ideal candidate has 2+ years of relevant experience in a fast-moving setting, with a strong focus on precision and detail. You will play a key role in onboarding new customers and driving growth opportunities while collaborating closely with various teams.

Qualifications

• 2+ years in customer success, account management, or similar roles.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Comfortable with technical details, specs, and pricing.

Responsibilities

• Own a book of accounts from quote to reorder.
• Coordinate onboarding for new customers and ensure satisfaction.
• Manage quotes, orders, and timelines effectively.

Skills

Customer Success

Account Management

Sales Operations

Project Management

Technical Detail Orientation

Collaboration

Job description

Calyx Containers in West Valley City, Utah is seeking a Customer Operations Project Manager to take ownership of a portfolio of customer accounts. You will ensure smooth transitions from quote to reorder, maintaining a focus on customer satisfaction and operational excellence.

The ideal candidate has 2+ years of relevant experience in a fast-moving setting, with a strong focus on precision and detail. You will play a key role in onboarding new customers and driving growth opportunities while collaborating closely with various teams.