Customer Operations Specialist — Pharma & Medical Supplies

NorthStar Medical Technologies; Beloit (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

NorthStar Medical Radioisotopes is seeking an entry-level Customer Service / Order Entry professional in Beloit, WI. The role involves entering and verifying orders, maintaining customer records, and coordinating with cross-functional teams to ensure timely delivery.

The ideal candidate has a high school diploma (associate degree preferred) and strong data entry, communication, and ERP skills. Opportunities for growth in a fast-growing radiopharmaceutical environment are offered.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Business, Customer Service, Supply Chain, Logistics, or related discipline preferred.

Responsibilities

• Enter and verify customer orders, purchase orders, and related data in the ERP system.
• Coordinate with Logistics, Operations, Commercial, Accounting, and Quality teams to ensure on-time order fulfillment.
• Maintain accurate customer records and generate routine reports.
• Assist with account setup and onboarding documentation.
• Support process improvements and documentation accuracy.

Skills

Customer service

Data entry

Order processing

ERP systems

Documentation

Communication

Education

High school diploma or equivalent

Associate degree preferred

Tools

ERP systems

CRM software

Job description

NorthStar Medical Radioisotopes is seeking an entry-level Customer Service / Order Entry professional in Beloit, WI. The role involves entering and verifying orders, maintaining customer records, and coordinating with cross-functional teams to ensure timely delivery.

The ideal candidate has a high school diploma (associate degree preferred) and strong data entry, communication, and ERP skills. Opportunities for growth in a fast-growing radiopharmaceutical environment are offered.