Customer Operations Specialist - Order Fulfillment

Spindrift; Georgia; On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid holidays and leave allowances

Annual allowances for product and wellness

Job summary

Spindrift is seeking a Customer Operations Coordinator to join their team in Georgia. This individual will manage the end-to-end order lifecycle, ensuring accurate processing and fulfillment across the distribution network.

The ideal candidate will have 2–5 years of experience in customer operations and logistics, alongside a Bachelor's degree in a relevant field. The role emphasizes strong communication skills and the ability to handle multiple priorities in a fast-paced environment.

Compensation for this position ranges from $55,000 to $60,000, plus benefits including medical insurance, a 401(k) with company match, and paid time off.

Qualifications

• 2–5 years of experience in order management or related operational roles.
• Strong understanding of order-to-cash processes and customer service execution.
• Excellent written and verbal communication skills.

Responsibilities

• Manage the end-to-end execution of customer orders.
• Serve as a primary contact for internal stakeholders regarding orders.
• Investigate and resolve logistics fulfillment issues.

Skills

Order management

Customer service

Logistics coordination

Problem-solving

Microsoft Excel

Education

Bachelor's degree in Business, Supply Chain, Operations, Logistics, or related field

Tools

ERP systems

EDI platforms

Job description

Spindrift is seeking a Customer Operations Coordinator to join their team in Georgia. This individual will manage the end-to-end order lifecycle, ensuring accurate processing and fulfillment across the distribution network.

The ideal candidate will have 2–5 years of experience in customer operations and logistics, alongside a Bachelor's degree in a relevant field. The role emphasizes strong communication skills and the ability to handle multiple priorities in a fast-paced environment.

Compensation for this position ranges from $55,000 to $60,000, plus benefits including medical insurance, a 401(k) with company match, and paid time off.