Customer Operations & Service Specialist

Anritsu Company; Morgan Hill (CA); On-site; USD 54,000 - 80,000; Full time

Benefits offered by this job

Major medical, vision, and dental coverage

401(k) Matching Plan

Tuition Reimbursement

Job summary

Anritsu Company is seeking a Customer Operations Representative in Morgan Hill, CA. The role focuses on managing customer experiences, providing service support, and building relationships through excellent communication. Candidates should be proficient in Microsoft Office and possess strong interpersonal skills. The salary range is $54,000 to $80,000 annually, with a comprehensive benefits package. Anritsu is committed to maintaining a supportive work environment.

Qualifications

• Proficient in Microsoft Office and basic computer skills.
• Professional appearance and excellent phone skills.
• Experience in customer interaction and problem-solving.

Responsibilities

• Build customer relationships over the phone with exceptional service.
• Process service quotes and maintain customer satisfaction.
• Communicate effectively with internal and external customers.

Skills

Microsoft Office proficiency

Strong communication skills

Interpersonal skills

Problem-solving

Education

Associates or Bachelor’s Degree in Business Administration

Tools

SAP experience

Job description

Anritsu Company is seeking a Customer Operations Representative in Morgan Hill, CA. The role focuses on managing customer experiences, providing service support, and building relationships through excellent communication. Candidates should be proficient in Microsoft Office and possess strong interpersonal skills. The salary range is $54,000 to $80,000 annually, with a comprehensive benefits package. Anritsu is committed to maintaining a supportive work environment.