Customer Operations Intern

Renesas Electronics Corporation; Farmington Hills (MI); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Hands-on experience

Exposure to data analytics

Collaborative environment

Job summary

Renesas Electronics Corporation is offering a Fall Part Time Internship (20 hours) in Farmington Hills, MI. Join our Inside Sales and Customer Service teams to gain hands-on experience in sales operations, data analytics, and customer support processes in a hybrid work setting.

You will help manage the sales funnel, maintain reporting tools, and support operational tasks that drive efficiency. The role requires a currently enrolled bachelor’s student with strong analytical and organizational

Qualifications

• Currently pursuing a bachelor's degree in Business, Marketing, Supply Chain, or related field.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Excel; familiarity with Power BI is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with the ability to manage multiple tasks effectively.

Responsibilities

• Sales Funnel Management: Track leads, opportunities, and pipeline stages; ensure CRM data integrity.
• Power BI Reporting: Use dashboards to monitor sales and customer service performance; prepare summaries for leadership.
• Consignment Reconciliation: Support inventory tracking and reconciliation with finance and operations.
• Sample Management: Coordinate sample requests and maintain sample inventory records.
• PCN Tracking: Monitor PCN logs and communicate changes to stakeholders.

Skills

Analytical skills

Organizational skills

Communication

Teamwork

Attention to detail

Education

Bachelor's degree in progress

Tools

Microsoft Excel

Power BI

Job description

Fall Part Time Internship (20 hours)

Hybrid

We are seeking a motivated and detail-oriented intern to assist our Inside Sales and Customer Service teams. This role will provide hands‑on experience in sales operations, data analytics, and customer support processes. The intern will play a key role in managing the sales funnel, maintaining reporting tools, and supporting various operational tasks that drive business efficiency.

Key Responsibilities

• Sales Funnel Management:
  • Assist in tracking and updating leads, opportunities, and pipeline stages.
  • Support data integrity and timely updates in CRM systems.
• Power BI Reporting:
  • Utilize dashboards for sales and customer service performance.
  • Analyze data trends and prepare summary reports for leadership.
• Consignment Reconciliation:
  • Support inventory tracking and reconciliation of consignment stock.
  • Collaborate with finance and operations teams to ensure accuracy.
• Sample Management:
  • Coordinate sample requests and help maintain sample inventory records.
  • Ensure timely delivery and proper documentation of samples.
• PCN (Product Change Notification) Tracking:
  • Monitor and update PCN logs.
  • Communicate changes to relevant stakeholders and ensure compliance with processes.

Qualifications

• Currently pursuing a bachelors degree in Business, Marketing, Supply Chain, or related field.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Excel; familiarity with Power BI is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with the ability to manage multiple tasks effectively.

What We Offer

• Hands‑on experience in sales operations and customer service processes.
• Exposure to data analytics and reporting tools.
• Opportunity to work in a collaborative and dynamic environment.

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.