Sales Operations Analyst (9 month contract)

Renesas Electronics Corp.; Town of Texas (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Renesas Electronics Corp. is seeking an Administrative Support Specialist to assist the sales team, manage reporting and data analysis, and provide Salesforce user training in a fast-paced environment.

You will enforce company policies, maintain customer and prospect information, support order processing, and help with data clean-up and updates in Salesforce. Strong organizational, verbal and written communications, and multitasking skills are required; undergraduate business degree or related

Qualifications

• 1 year Salesforce experience preferred.
• Undergraduate degree in business administration or related discipline and up to two years of administrative experience.
• Strong verbal, written, interpersonal and customer service skills.
• Self-starter with pro-active orientation and strong organizational skills.

Responsibilities

• Support Sales reps to complete day-to-day activities.
• Enforce company policies and procedures.
• Support data quality process to maintain customer and prospect information.
• Complete special projects as needed and other duties assigned.
• Facilitate and train Salesforce users.
• Perform database cleanup and testing in Salesforce.
• Support order processing tasks and ensure order consistency.
• Complete cases submitted to Sales Operations queue within 24 hours.

Skills

Salesforce

Excel

Google Workspace

CRM proficiency

Multitasking

Customer service

Communication

Education

Bachelor's degree in business administration or related discipline

Tools

Salesforce CRM

Google Docs

Google Calendar

Job description

Under the general direction of the Operations Manager, the incumbent provides administrative support to the sales team, reporting & analysis of sales data, and sales user training with a high level of professionalism and organization in a fast paced environment.

Summary of essential job functions

• Support Sales reps to complete their day-to-day activities
• Responsible for enforcing company policies and procedures
• Support data quality process to maintain effective customer and prospect information
• Complete special projects as needed and other duties assigned
• Facilitate and train new and existing Salesforce users
• Continued database clean up and testing of updates in Salesforce
• Support order processing tasks and maintain responsibility for order consistency
• Complete cases submitted to Sales Operations queue within 24 hours

Minimum requirements

• 1 Year Salesforce experience preferred
• Intermediate to advanced skill with Excel and Google applications (Calendar, Email, Google Docs); familiarity with CRM (Salesforce) and database management systems highly desirable
• Ability to handle multiple tasks at once
• Undergraduate degree in business administration or related discipline and up to two years of administrative experience; or combination of education and work experience
• Strong verbal, written, interpersonal and customer service skills; demonstrated ability to represent the company with internal employees, visitors and vendors
• Self-starter with a pro-active, take charge orientation
• Strong planning and organizational skills with a high attention to detail

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world-leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.