Customer Operations Intern

Renesas Electronics Corp.; Farmington Hills (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Hands-on experience in sales ops & CS

Exposure to data analytics & reporting

Collaborative dynamic environment

Job summary

Renesas Electronics Corp. is seeking a motivated intern to assist our Inside Sales and Customer Service teams. You will gain hands-on experience in sales operations, data analytics, and customer support processes, helping manage the sales funnel and reporting.

This role offers exposure to Power BI and Excel, collaboration with finance and operations, and the chance to work in a fast-paced, collaborative environment shaping our future in automotive, industrial, and IoT markets.

Qualifications

• Currently pursuing a bachelors degree in Business, Marketing, Supply Chain, or related field.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Excel; familiarity with Power BI is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with the ability to manage multiple tasks effectively.

Responsibilities

• Sales Funnel Management: Track and update leads, opportunities, and pipeline stages.
• CRM data integrity and timely updates.
• Power BI Reporting: Use dashboards for sales and customer service performance.
• Prepare summary reports for leadership.
• Support inventory tracking and reconciliation of consignment stock.
• Collaborate with finance and operations for accuracy.
• Sample Management: Coordinate sample requests and maintain sample inventory records.
• Ensure timely delivery and proper documentation of samples.
• PCN Tracking: Monitor and update PCN logs; communicate changes to stakeholders.

Skills

Analytical thinking

Organizational skills

Communication

Teamwork

Education

Bachelor's degree in Business, Marketing, Supply Chain, or related field

Tools

Power BI

Excel

Job description

We are seeking a motivated and detail-oriented intern to assist our Inside Sales and Customer Service teams. This role will provide hands‑on experience in sales operations, data analytics, and customer support processes. The intern will play a key role in managing the sales funnel, maintaining reporting tools, and supporting various operational tasks that drive business efficiency.

Key Responsibilities

• Sales Funnel Management:
  • Assist in tracking and updating leads, opportunities, and pipeline stages.
  • Support data integrity and timely updates in CRM systems.
• Power BI Reporting:
  • Utilize dashboards for sales and customer service performance.
  • Analyze data trends and prepare summary reports for leadership.
• Support inventory tracking and reconciliation of consignment stock.
• Collaborate with finance and operations teams to ensure accuracy.
• Sample Management:
  • Coordinate sample requests and help maintain sample inventory records.
  • Ensure timely delivery and proper documentation of samples.
• PCN (Product Change Notification) Tracking:
  • Monitor and update PCN logs.
  • Communicate changes to relevant stakeholders and ensure compliance with processes.

Qualifications

• Currently pursuing a bachelors degree in Business, Marketing, Supply Chain, or related field.
• Strong analytical and organizational skills.
• Proficiency in Microsoft Excel; familiarity with Power BI is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with the ability to manage multiple tasks effectively.

What We Offer

• Hands‑on experience in sales operations and customer service processes.
• Exposure to data analytics and reporting tools.
• Opportunity to work in a collaborative and dynamic environment.

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement .

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.