Customer Operations Coordinator

Intuit, Inc.; Town of Lysander (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Cyclops Process Equipment in New York is seeking an Operations & Order Processing Coordinator to support daily internal operations, handling orders from receipt through shipment and invoicing while coordinating inventory.

The ideal candidate is detail-oriented, hands-on, and comfortable in a warehouse/office environment, managing multiple priorities and providing professional customer service via email and phone.

Responsibilities

• Monitor and manage customer purchase orders received
• Review purchase orders and respond to customers with confirmed ship dates
• Prepare orders for shipment
• Box, label, and ship outgoing orders using standard shipping carriers
• Generate and send customer invoices accurately and in a timely manner
• Receive incoming inventory shipments and properly put inventory away
• Maintain organized inventory and shipping areas
• Answer incoming phone calls and route inquiries as needed
• Assist with general office and operations support as required

Job description

Cyclops Process Equipment is a water and wastewater instrumentation company seeking a dependable and organized Operations & Order Processing Coordinator to support our daily internal operations. This role is responsible for handling customer orders from receipt through shipment and invoicing, managing inventory activities, and serving as a professional point of contact for customers via email and phone.

The ideal candidate is detail-oriented, hands-on, and comfortable working in a warehouse/office environment while managing multiple responsibilities and priorities.

Key Responsibilities

• Monitor and manage customer purchase orders received
• Review purchase orders and respond to customers with confirmed ship dates
• Prepare orders for shipment
• Box, label, and ship outgoing orders using standard shipping carriers
• Generate and send customer invoices accurately and in a timely manner
• Receive incoming inventory shipments and properly put inventory away
• Maintain organized inventory and shipping areas
• Answer incoming phone calls and route inquiries as needed
• Assist with general office and operations support as required