Customer Onboarding Specialist (Fully Remote)

Partner Company; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

10 days paid annual leave

US federal holidays off

Fully remote work with international.

Job summary

Partner Company in the fintech and crypto space is seeking a dedicated onboarding specialist to manage partner onboarding processes remotely. You will be the primary point of contact ensuring a smooth and compliant onboarding experience.

Responsibilities include collecting and reviewing KYC documents, coordinating with cross-functional teams, and maintaining accurate CRM records. You will work in a fully remote environment with international exposure and attractive performance incentives.

Qualifications

• At least 1 year of experience in customer onboarding or related role.
• Strong attention to detail and familiarity with KYC procedures.
• Demonstrates ability to work with cross-functional teams.

Responsibilities

• Collect and review KYC documentation, ensuring compliance.
• Collaborate with cross-functional teams to resolve issues and escalate.
• Track onboarding cases and maintain accurate CRM records.

Skills

Onboarding

KYC procedures

Attention to detail

Job description

• This position focuses on onboarding new business partners in fintech and crypto.
• You will serve as the primary point of contact, ensuring a smooth process.

Key Responsibilities:

• Collect and review KYC documentation, ensuring compliance standards.
• Collaborate with cross-functional teams to resolve issues and escalate.
• Track onboarding cases and maintain accurate CRM records.

Qualifications:

• At least 1 year of experience in customer onboarding or related role.
• Strong attention to detail and familiarity with KYC procedures.
• Competitive USD salary and performance incentives.
• 10 days paid annual leave and US federal holidays off.
• Fully remote work with international exposure.

Partner Company

This company operates in the fast-growing fintech and cryptocurrency industry, focusing on customer onboarding and compliance. It maintains a fully remote, collaborative culture with a focus on customer success and operational efficiency.