Customer Onboarding Specialist (Fully Remote)

Veta Virtual; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Remote work

Competitive salary

10 days paid vacation + US holidays

Job summary

Veta Virtual is seeking an onboarding specialist to welcome fintech and cryptocurrency partners, guide them through KYC and document collection, and move cases to approval. You will work as the primary onboarding contact, reviewing submissions for accuracy and collaborating with compliance and sales teams.

The role is remote, offers a competitive USD salary with performance incentives, and includes 10 paid vacation days plus U.S. holidays.

Qualifications

• Minimum 1 year onboarding or support experience.
• Detail-minded and organized with strong follow-through.
• Comfortable using CRM tools and AI solutions to boost productivity.

Responsibilities

• Be the main onboarding contact for new business partners and guide them through KYC, document collection, and approval.
• Review submissions for accuracy and coordinate with compliance and sales teams.

Skills

Onboarding

CRM tools

AI solutions

Education

1 year onboarding or support experience

Tools

CRM software

Job description

• You will be the first friendly voice new business partners meet in the fintech and cryptocurrency space.
• You will guide business owners through KYC, document collection, and approval.

What You’ll Do:

• Act as main onboarding contact, explain requirements, and track cases to approval.
• Review submissions for accuracy and partner with compliance and sales teams.

What We Offer:

• Competitive USD salary, performance incentives, and 10 paid vacation days plus U.S. holidays.
• 100% remote work with a collaborative, high-trust culture.

Who You Are:

• Detail-minded, organized, and self-motivated with at least one year of onboarding or support experience.
• Comfortable using CRM tools and AI solutions to boost productivity.

Veta Virtual

Veta Virtual is a virtual staffing company that hires for high-growth clients in fintech and cryptocurrency. They foster a collaborative, high-trust remote culture where performance is celebrated and growth is taken seriously.