Customer Onboarding & Experience Lead

InMotion Global, Inc.; Brandon (FL); Remote; USD 40,000 - 55,000; Part time

Benefits offered by this job

No Contracts

No Setup Fees

No Credit Card Needed

Job summary

InMotion Global, Inc. seeks an independent customer experience specialist in Florida to elevate satisfaction and resolve issues across client sites.

You will own the end-to-end support experience, travel to trade shows and customer locations as needed, and coordinate with sales and engineering to deliver solutions. You are a self-starter who thrives on detail, communicates clearly with technical and non-technical stakeholders, and enjoys turning complex problems into actionable steps.

Qualifications

• At least 2+ years of customer service experience with demanding clients.
• Comfortable with web-based technology and computers.
• Able to communicate with mid- and senior-level staff to resolve issues efficiently.

Responsibilities

• Provide excellent customer service and issue resolution.
• Coordinate with internal teams to map issues to solutions.
• Travel to trade shows and customer sites as needed.

Skills

Customer service

Problem solving

Communication

Organization

Travel readiness

Job description

InMotion Global, Inc. seeks an independent customer experience specialist in Florida to elevate satisfaction and resolve issues across client sites.

You will own the end-to-end support experience, travel to trade shows and customer locations as needed, and coordinate with sales and engineering to deliver solutions. You are a self-starter who thrives on detail, communicates clearly with technical and non-technical stakeholders, and enjoys turning complex problems into actionable steps.