Customer-Obsessed Teller Drive Financial Wellness

PNC Financial Services Group, Inc.; Hershey (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid holidays

Short/Long-term disability

Employee well-being programs

Job summary

PNC Financial Services Group, Inc. in Hershey, PA, seeks a Teller to deliver a unique customer experience, process a variety of transactions, educate customers on alternatives, and identify banking opportunities during everyday interactions.

Based in the Hershey Branch, this in-office role emphasizes service, accuracy, and adherence to policies while helping customers manage finances through digital tools and branch services.

Qualifications

• Customer service experience or aptitude suitable for front-line retail banking.
• Ability to educate customers on product options and digital tools.
• Strong communication and active listening to understand customer needs.

Responsibilities

• Delivers a unique customer experience and processes customer interactions.
• Identifies banking opportunities during customer engagement and makes referrals as appropriate.
• Education customers on alternatives and leverages technology to assist transactions.
• Performs lobby engagement to connect customers with PNC products and services.

Skills

Customer Service

Sales Awareness

Communications

Problem Solving

Digital Banking

Job description

PNC Financial Services Group, Inc. in Hershey, PA, seeks a Teller to deliver a unique customer experience, process a variety of transactions, educate customers on alternatives, and identify banking opportunities during everyday interactions.

Based in the Hershey Branch, this in-office role emphasizes service, accuracy, and adherence to policies while helping customers manage finances through digital tools and branch services.