Part-Time Teller: Customer Experience & Growth

PNC Financial Services Group, Inc.; Hanover (York County); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Parental leave

Job summary

PNC Financial Services Group, Inc. seeks a Part-Time Teller in Hanover, PA to deliver customer-centric service and drive financial wellbeing. You will handle varied customer interactions, educate on banking options, and refer opportunities to branch staff while maintaining efficient teller operations.

The role emphasizes leveraging technology to assist customers and promote PNC products, with a friendly, service-driven approach aligned to the in-branch culture.

Qualifications

• No university degree required or high school diploma acceptable.
• A comparable combination of education and experience may be considered.
• Prior experience is not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates on alternatives available for financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Educates customers on options for managing financial transactions using technology and tools.
• Performs lobby engagement activities and ensures teller operations are completed efficiently.

Skills

Customer Focused

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Part-Time Teller in Hanover, PA to deliver customer-centric service and drive financial wellbeing. You will handle varied customer interactions, educate on banking options, and refer opportunities to branch staff while maintaining efficient teller operations.

The role emphasizes leveraging technology to assist customers and promote PNC products, with a friendly, service-driven approach aligned to the in-branch culture.