Customer-Obsessed Store Leader

Signet Jewelers Limited; Sanford (FL); On-site; USD 65,000 - 75,000; Full time

Job summary

Kay Jewelers in Sanford, FL is seeking a Store Manager to lead a single store’s daily operations, drive sales, and deliver exceptional customer experience. You will coach the team, manage inventory, and ensure brand representation aligns with Signet Jewelers standards.

The role emphasizes People First leadership, development of staff, and meeting performance metrics while maintaining a welcoming environment for customers and associates alike.

Qualifications

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, OR 2 years retail sales experience plus 1 year retail management.
• Diamond Council of America (DCA) certification is a plus.
• Proficient with MS Office and related business tools.
• Bilingual skills are a plus.

Responsibilities

• Lead day-to-day store operations to meet sales, profitability, inventory, and customer satisfaction goals.
• Coach and develop team members to deliver a best-in-class customer experience.
• Ensure brand representation and store visuals align with corporate initiatives.
• Plan and execute staffing, scheduling, and training to maximize performance.
• Maintain compliance with company policies and procedures.

Skills

Retail sales

Leadership

Communication

Customer service

Time management

Education

College education (2 years preferred)

Tools

MS Office

Computer proficiency

Job description

Kay Jewelers in Sanford, FL is seeking a Store Manager to lead a single store’s daily operations, drive sales, and deliver exceptional customer experience. You will coach the team, manage inventory, and ensure brand representation aligns with Signet Jewelers standards.

The role emphasizes People First leadership, development of staff, and meeting performance metrics while maintaining a welcoming environment for customers and associates alike.