Customer-Obsessed Retail Sales Leader & Team Coach

Kirkland's, Inc.; Naples (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Kirkland's, Inc. is seeking a Sales Leader in Naples, Florida. In this role, you will lead customer interactions and enhance the shopping experience both in-store and online. Your focus will be on cultivating a customer-centric culture that drives sales, all while adhering to operational processes.

You should have at least 1 year of management experience and strong communication skills. This position requires a high level of comfort in interacting with customers and team members, helping to maximize store effectiveness.

Qualifications

• Minimum 1 year management experience in a retail or service industry preferred.
• Valid Driver license required.
• Ability to work a flexible schedule to meet the business needs of the store.

Responsibilities

• Leads customer selling in both in-store and online experiences.
• Supports a customer-obsessed culture that prioritizes selling behaviors.
• Educates customers on loyalty programs and current promotions.

Skills

Strong communication skills

Customer selling experience

Team orientation

Ability to work independently

Ability to handle funds

Education

High School Diploma or GED; college preferred

Job description

Kirkland's, Inc. is seeking a Sales Leader in Naples, Florida. In this role, you will lead customer interactions and enhance the shopping experience both in-store and online. Your focus will be on cultivating a customer-centric culture that drives sales, all while adhering to operational processes.

You should have at least 1 year of management experience and strong communication skills. This position requires a high level of comfort in interacting with customers and team members, helping to maximize store effectiveness.