Customer-Obsessed Retail Associate (Express/Bonobos)

EXPRESS; Coralville (IA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) and Roth 401(k) with Company"s

Parental leave for new moms and dads

Job summary

PHOENIX Retail, LLC is seeking a part-time Retail Sales Associate at the Coral Ridge Express store in Coralville, IA. You will help customers, stock merchandise, and maintain a clean, organized sales floor to ensure a welcoming shopping experience.

The role emphasizes strong customer service, teamwork, and the ability to work nights and weekends. Experience in retail is preferred, and employees receive a merchandise discount and benefits where applicable.

Qualifications

• Education: High School or Equivalent.
• 0-2 years of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication

Teamwork

Education

High School diploma or equivalent

Tools

POS system

iPad usage

Job description

PHOENIX Retail, LLC is seeking a part-time Retail Sales Associate at the Coral Ridge Express store in Coralville, IA. You will help customers, stock merchandise, and maintain a clean, organized sales floor to ensure a welcoming shopping experience.

The role emphasizes strong customer service, teamwork, and the ability to work nights and weekends. Experience in retail is preferred, and employees receive a merchandise discount and benefits where applicable.