Retail Sales Associate - Express & Bonobos

EXPRESS; Davenport (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Medical, dental, vision coverage

Paid Time Off

401(k) with company match

Job summary

EXPRESS Northpark - Iowa is seeking a Retail Sales Associate to join our team. The role focuses on delivering a great in-store shopping experience, assisting with stocking and store duties, and guiding customers through the sales process.

You will help process transactions and promote our credit and loyalty programs while upholding store standards. Required: high school or equivalent, 0–2 years experience, and ability to work nights and weekends.

Qualifications

• High School or Equivalent
• 0-2 years of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model
• Process transactions quickly and accurately reducing the customers wait time
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
• Other essential functions may occur as directed by your supervisor

Skills

Customer service

Communication

Teamwork

Availability nights/weekends

Retail experience

Education

High School diploma or equivalent

Tools

iPad

Registers

Job description

EXPRESS Northpark - Iowa is seeking a Retail Sales Associate to join our team. The role focuses on delivering a great in-store shopping experience, assisting with stocking and store duties, and guiding customers through the sales process.

You will help process transactions and promote our credit and loyalty programs while upholding store standards. Required: high school or equivalent, 0–2 years experience, and ability to work nights and weekends.