Customer-Obsessed Retail Associate - Broadway Pop-Up

Jaded London; New York (NY); On-site; USD 22,000 - 30,000; Part time

Job summary

Jaded London in Broadway, NYC is seeking customer-obsessed Sales Associates for a high-energy pop-up. You will be the face of the brand on the shop floor, greet guests, manage queues during busy periods, drive sales at POS, and keep the space on-brand and immaculate.

This part-time role requires 1+ year experience in retail or hospitality, a confident communicator, and a proactive, team-oriented approach. Multilingual skills and experience with POS systems are a plus.

Qualifications

• 1+ year retail, fashion, or hospitality experience in a fast-paced, customer-facing role.
• Confident communicator with a warm, proactive approach.
• Comfortable with busy, high-footfall environments and line management.
• Fan/ consumer of the brand.
• Tech-friendly (POS/iPad apps); quick to learn new systems.

Responsibilities

• Greet customers, understand needs, recommend fits/sizes, cross-sell, and close at POS (Shopify or similar).
• Replenish stock, size and fold, back-of-house organization, receive deliveries, and keep the floor immaculate.
• Tag product, follow EAS procedures, maintain fitting room standards, and elevate concerns appropriately.
• Execute visual guidelines, size runs, and window refreshes; keep displays aligned with brand direction.
• Assist with launch days, influencer visits, and extended trading hours.
• Contribute to daily targets (conversion, UPT, ATV) and customer satisfaction scores.
• Follow safety, fire code, and incident reporting procedures.

Skills

Retail experience

Customer service

Communication

Team player

Tech-savvy

Multilingual

Tools

Shopify

POS/iPad apps

Job description

Jaded London in Broadway, NYC is seeking customer-obsessed Sales Associates for a high-energy pop-up. You will be the face of the brand on the shop floor, greet guests, manage queues during busy periods, drive sales at POS, and keep the space on-brand and immaculate.

This part-time role requires 1+ year experience in retail or hospitality, a confident communicator, and a proactive, team-oriented approach. Multilingual skills and experience with POS systems are a plus.