Customer Master Data Lead

Saint-Gobain; Malvern (Chester County); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) with Company Match

Dental Insurance

Job summary

Saint-Gobain North America seeks an experienced Customer Master Data Supervisor to lead the CMD team, ensuring accurate master data and strong collaboration with Sales, CSR, IT, and Finance.

You will drive process optimization, policy development, and training to meet company goals while maintaining compliance and data integrity across ERP systems, including SAP, in a dynamic manufacturing environment.

Qualifications

• Associates or Bachelor's degree in Business or related field is required.
• 3-5 years experience in finance or related field within a complex matrix organization.
• Manufacturing experience is a plus.
• Demonstrated supervisory/leadership experience is highly preferred.
• Self-starter with the ability to independently drive activities.
• Ability to solve complex problems with data-driven decisions.

Responsibilities

• Establish and monitor the goals and objectives within the department including error rates, cycle times and business support.
• Ensure CMR support is available during US Holidays and coverage is adequate to support stakeholders during normal business hours.
• Effective onboarding and training employees.
• Communicate and train internal stakeholders on key master data processes (COA, CMD) and document requirements.
• Investigate issues and work with CMRs to identify and implement solutions ensuring timely and accurate responses.
• Act as a change agent collaborating with stakeholders on business changes or new requirements while maintaining employee engagement.

Skills

Leadership

Data analysis

Process improvement

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business or related field

Tools

SAP

Job description

Saint-Gobain North America seeks an experienced Customer Master Data Supervisor to lead the CMD team, ensuring accurate master data and strong collaboration with Sales, CSR, IT, and Finance.

You will drive process optimization, policy development, and training to meet company goals while maintaining compliance and data integrity across ERP systems, including SAP, in a dynamic manufacturing environment.