Customer Master Team Lead - Data & Process Excellence

Endress+Hauser Flowtec AG; Greenwood (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Tuition reimbursement

Development opportunities

Medical, dental, and vision benefits

Bonus opportunities

Paid time off

Life insurance and 401(k) with company

On-site café and health facilities

Job summary

Endress+Hauser USA is seeking a Customer Master Team Manager to lead the Customer Master team and ensure the integrity of customer master data while driving process improvements that support operational excellence.

This role combines team leadership, business analysis and change management to enable informed decision‑making and strong cross‑functional collaboration across the organization, on‑site in Greenwood, IN with occasional travel.

Qualifications

• Associate’s degree in a business-related field is required.
• 2–4 years of experience leading and developing teams.
• Proficient with Microsoft Office applications, integrated business systems, data entry and reporting tools.
• Ability to work on-site and travel occasionally, approximately 2–3 times per year.

Responsibilities

• Analyze the functioning of processes and suggest effective solutions to management.
• Collect and analyze company data to assist in making effective business decisions.
• Build and maintain strong relationships with representative partners and internal teams to foster collaboration, alignment, and shared success.
• As a change leader drive innovation and process improvement along the customer master process, to define the new standard of a rigid Customer Master within Endress+Hauser USA.
• Build an effective team through managing performance of team members; set clear performance goals, provide ongoing feedback, conduct thorough performance and contribution reviews.

Skills

Team leadership

Data analysis

Change management

Cross-functional collaboration

Microsoft Office proficiency

Education

Associate’s degree in a business-related field

Tools

Integrated business systems

Reporting tools

Data entry

Job description

Endress+Hauser USA is seeking a Customer Master Team Manager to lead the Customer Master team and ensure the integrity of customer master data while driving process improvements that support operational excellence.

This role combines team leadership, business analysis and change management to enable informed decision‑making and strong cross‑functional collaboration across the organization, on‑site in Greenwood, IN with occasional travel.