Customer Master Administrator

Socket.dev; Cypress (CA); On-site; USD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

11 paid Holidays

4 weeks PTO

Medical, Dental & Vision

Company‑paid Life/AD&D

Flex Spending Account

401(k) Retirement Plan

Tuition Reimbursement

MetLife Hyatt Legal plans

Employee Assistance Program

Job summary

Multiquip Inc. in Cypress, CA seeks a detail-oriented Customer Master Administrator to manage customer records in SAP, ensure data accuracy, and support tax-related documentation.

The role emphasizes compliance with policies and JSOX requirements and collaboration with internal teams to keep systems aligned. The ideal candidate has 3–5 years in credit data management or related fields, proficiency in Excel and SAP, and a track record of accurate data entry in a manufacturing/distribution

Qualifications

• Associate degree in Accounting, Business Administration, or related field preferred.
• 3–5 years of experience in credit analysis or customer master data management.
• Experience in manufacturing/distribution environment preferred.

Responsibilities

• Review and investigate new customer applications for accuracy, completeness and legitimacy.
• Create new customer records and maintain customer master data within SAP.
• Process requests for additional customer locations and updates to existing accounts.
• Create and update customer records and locations to keep information current.
• Maintain customer pricing and account information within SAP.
• Respond to customer master data inquiries and resolve account issues with internal teams.

Skills

Data accuracy

Analytical thinking

Attention to detail

Education

Associate degree in Accounting, Business Administration, or related field

Tools

SAP

Avalara

Job description

Customer Master Administrator

Full-Time Non-Exempt Onsite in Cypress, CA

We are seeking a detail-oriented Credit Master Administrator to support the creation, maintenance, and integrity of customer records within SAP. This role is responsible for reviewing and validating customer information, ensuring compliance with company policies and JSOX requirements, maintaining accurate customer master data, and supporting tax-related documentation and transactions.

The ideal candidate combines strong analytical skills with exceptional attention to detail and a commitment to data accuracy. This position plays a critical role in ensuring customer information is properly maintained to support operational efficiency, regulatory compliance, and an exceptional customer experience.

What You'll Do

Credit Master Data Management

• Review and investigate new customer applications for accuracy, completeness, and legitimacy.
• Create new customer records and maintain customer master data within SAP.
• Process requests for additional customer locations, updates, and modifications to existing accounts.
• Create and update customer records and locations to ensure information remains accurate and current.
• Maintain customer pricing and account information within SAP.

Compliance & Documentation

• Ensure all customer master data forms and documentation comply with company policies and JSOX requirements before implementing changes.
• Review submitted information for completeness and accuracy prior to approval.
• Maintain data integrity standards and support audit requirements as needed.

Customer Support & Communication

• Respond to customer master data inquiries received by phone and other communication channels.
• Research and resolve customer account issues, following up as necessary.
• Collaborate with internal teams to ensure customer information is accurately reflected across systems.

What You'll Bring

Education & Experience

• Associate degree in Accounting, Business Administration, or a related field preferred.
• Minimum of 3 to 5 years of experience in credit analysis, customer master data management, accounts receivable, or a related function.
• Experience working within a manufacturing, distribution, or corporate environment preferred.

Technical Skills

• Advanced proficiency in Microsoft Excel and Microsoft Word.
• Experience working within SAP, particularly Customer Master and Accounts Receivable modules, strongly preferred.
• Experience with Avalara or similar tax management platforms preferred.
• Strong data entry, validation, and record management skills.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to sit for extended periods while working on a computer.
• Frequent use of hands and fingers for keyboarding, data entry, and office equipment operation.
• Regularly required to communicate verbally and hear effectively in an office environment.
• Occasionally required to stand, walk, reach, and move throughout the workplace.
• Ability to perform work in a standard office setting with typical office equipment and technology.

Compensation & Benefits

• $25.00/hr-$30.00/hr
• 11 paid Holidays
• Generous Paid Time Off — accrue up to 4 weeks per year
• Excellent Benefits Package starting the 1st of the month after 30 days of employment, including:
• Medical, Dental & Vision (including orthodontics)
• Company‑paid Life, AD&D, Short‑Term & Long‑Term Disability
• Flex Spending Account (FSA), accident plans, and supplemental options
• 401(k) Retirement Plan
• Tuition Reimbursement up to $5,250 annually
• MetLife Hyatt Legal plans
• Employee Assistance Program

Multiquip provides competitive pay and benefits and supports our employees through our values of safety, integrity and respect.

Employment is subject to pre-employment physical, drug-screening and background investigation. E-Verify (www.dhs.gov/E-Verify) is used to verify a candidates’ legal right to work in the U.S.

Multiquip Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class.

Data Privacy and Collection Notice (multiquip.com) https://www.multiquip.com/multiquip/data-privacy-and-collection-notice.htm