Customer Management Specialist

Arias Agency; Morgantown (WV); On-site; USD 45,000 - 86,400; Full time

Benefits offered by this job

Health and Life insurance

Opportunities for fast career growth

Job summary

Arias Agency is seeking multiple Customer Management Specialists for our Morgantown office. Responsibilities include managing client interactions, ensuring satisfaction, and handling administration tasks. Ideal candidates are enthusiastic and self-motivated individuals who thrive in a fast-paced environment.

We offer a competitive salary between $45,000 and $86,400 per year, health insurance, and opportunities for fast career advancement. Join us and make a difference in people's lives!

Qualifications

• Maintain a positive and enthusiastic attitude.
• Ability to work independently and in a group setting.
• Strong organizational and communication skills.

Responsibilities

• Ensure high level of service and satisfaction for clients.
• Perform inbound/outbound calls and schedule new appointments.
• Conduct client policy reviews and data entry.

Skills

Positive attitude

Multitasking

Strong organizational skills

Excellent communication skills

Customer service skills

Education

High school diploma or equivalent

Job description

International company with over 65 years of service working privately with over 20,000 unions, credit unions, and associations in the US alone. Are you looking for a new career path? One that will give you more control and the opportunity to finally build something for yourself that you can feel passionate about? We have just the opportunity for you! We have had double digit growth for the last 7 years. As other companies downsize, our company continues to experience growth. We are looking to staff our newest office located in Canonsburg, PA. Looking for independent, driven individuals who can organize and manage their own process and workflow. All individuals will be trained (Paid Training) before starting the position full time. We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. We're only looking for the best candidates with a great attitude, who are passionate about helping others. Our Company offers an amazing career opportunity.

Job Description

Our growing office for labor union benefits is looking to add multiple Customer Management Specialist positions to our Morgantown office location. The Customer Management Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. This is a full time position with great weekly hours.

Qualifications

• Maintain an upbeat, positive and enthusiastic attitude.
• Able to work as an individual as well as in a group setting.
• Must be able to multitask.
• Strong organizational skills.
• High school diploma or equivalent is preferred.
• Highly self-motivated & driven.
• Passionate about making a difference in people's lives.
• Entrepreneurial spirit/Self-starter, ability to work in a fast paced environment.
• Excellent communication/interpersonal skills.
• Great customer service skills.
• Ability to prioritize and execute on plan.
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Must be willing to expand and grow with our company, and are not afraid to take that extra step to become leaders.

We are seeking a select group of leaders, entrepreneurs, and high achievers eager to jump‑start their sales career with a fast‑paced, stable, and internationally growing company; candidates that are fun, energetic and team players that want to make a substantial amount of money. YOU control the time that you put in. We have an excellent mentorship program where you have access to people that are making 6 figure plus income a year in the business teaching you on how to do just that. If you meet our qualifications and are ready to build a rewarding new career for yourself, email your resume and contact information (full name & phone number) to schedule an interview.

Additional Information

Job Snapshot: Average Pay $45,000.00 - $86,400.00 /Year. Other Pay Dependent on Position. Employment Type: Full‑Time. Job Type: Management.

• Health and Life insurance provided.
• Opportunities for fast career growth.

All your information will be kept confidential according to EEO guidelines.