Customer Loyalty Specialist

Greenix Holdings, LLC; Plano (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

Greenix Holdings, LLC is seeking Loyalty Agents to join our team in Plano, Texas. This role involves managing inbound calls from our existing customer base and delivering exceptional service that meets the highest standards.

The ideal candidate should have strong customer service skills and be able to work full-time. Compensation ranges from $50,000 to $60,000 annually, with paid training included. Applicants must be authorized to work in the U.S.

Qualifications

• Strong customer service skills with the ability to delight customers.
• Proficient with basic computer functions and able to utilize software and databases.

Responsibilities

• Receive inbound calls from current customers.
• Identify customer needs and root concerns.
• Provide white-glove service that delights the customer.

Skills

Customer service

Communication

Problem-solving

Education

High school degree or equivalent

College degree

Job description

Job Overview

Greenix is a fast‑growing business in Utah. We are looking for Loyalty Agents to manage inbound calls from our existing customer base and deliver a white‑glove experience.

Compensation

$50,000.00 – $60,000.00 per year with paid training (hourly plus commission).

Responsibilities

• Receive inbound calls from current customers.
• Identify customer needs and root concerns.
• Provide white‑glove service that delights the customer.
• Demonstrate a competitive and collaborative attitude to meet team and department goals.

Qualifications

• High school degree or equivalent required.
• College degree a plus.
• Prior sales or retention experience is a plus.
• Ability to work designated full‑time shift.
• Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools.
• Ability to pass a background check.

Work Environment

Professional office environment using standard office equipment such as computers, phones, and headsets.

EEO Statement

Greenix is an Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities. Greenix is an E‑Verify employer. All applicants applying for U.S. job openings must be authorized to work in the United States.