Customer Logistics Supervisor - Lead Operations & KPI Success

Ryder System, Inc.; Suwanee (GA); On-site; USD 68,000 - 72,000; Full time

Job summary

Ryder System, Inc. is seeking a Customer Logistics Supervisor to supervise and coordinate daily logistics operations, providing coaching and training to staff while ensuring adherence to company standards and customer service specifications.

The role requires collaboration with the Logistics Manager to plan processes, establish schedules, and drive performance toward business objectives. The successful candidate will be accountable for KPI achievement, provide leadership in a diverse

Qualifications

• H.S. diploma/GED required.
• One (1) year or more experience in transportation, warehouse or distribution environment preferred.
• 0 to One (1) year direct supervisory/leadership experience required.

Responsibilities

• Supervise, coordinate and oversee day to day logistics operations;
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
• Accountable for site KPI
• Working in collaboration with customer in all aspect of operations
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
• Address performance problems through corrective action and disciplinary process
• Understand labor agreement and maintain positive labor relations with all employees
• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
• Performs other duties as assigned.

Skills

Leadership

Coaching

Planning

Communication

Teamwork

Time management

Detail oriented

Initiative

Education

HS diploma/GED

Job description

Ryder System, Inc. is seeking a Customer Logistics Supervisor to supervise and coordinate daily logistics operations, providing coaching and training to staff while ensuring adherence to company standards and customer service specifications.

The role requires collaboration with the Logistics Manager to plan processes, establish schedules, and drive performance toward business objectives. The successful candidate will be accountable for KPI achievement, provide leadership in a diverse