Customer & Logistics Operations Specialist

Randstad USA; Rochester (MI); Presencial; USD 50.000 - 80.000; Jornada completa

Descripción de la vacante

Randstad USA in Rochester, MI seeks a Customer Operations Specialist to oversee daily customer service, inventory management, and logistics. You will build strong customer relationships and streamline supply chain workflows to ensure smooth transportation and delivery.

The role requires a Bachelor's degree with 3–5 years of related experience, first shift (8 AM–5 PM), and proficiency in Microsoft Office and ERP systems. Randstad offers a comprehensive benefits package.

Formación

• Bachelor's degree or equivalent required, with 3–5 years in related field.
• Excellent verbal, written, and customer service skills.
• Strong organizational skills and ability to meet deadlines.
• Problem-solving with sound judgment and diplomacy.
• Proficient in Microsoft Office and related software.

Responsabilidades

• Build positive customer relationships and manage order processing.
• Coordinate shipments with carriers and third-party logistics partners.
• Resolve shipping and delivery issues and improve workflows.
• Monitor inventory via ERP systems and manage purchase orders.

Conocimientos

Written Communication

Customer Orders

Basic Computer Skills

Customer Support

Operations Documentation

Customer Service

Customer Relations

Microsoft Office

Educación

Bachelor's degree

Herramientas

ERP Systems

Microsoft Office Suite

Descripción del empleo

Randstad USA in Rochester, MI seeks a Customer Operations Specialist to oversee daily customer service, inventory management, and logistics. You will build strong customer relationships and streamline supply chain workflows to ensure smooth transportation and delivery.

The role requires a Bachelor's degree with 3–5 years of related experience, first shift (8 AM–5 PM), and proficiency in Microsoft Office and ERP systems. Randstad offers a comprehensive benefits package.