Customer Logistics Operations Lead

Ryder System, Inc.; Marshall Township (PA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training and development

Regional resources to help grow this

Fortune 500 stability and history

12 weeks paid maternity leave

Paid time off for military veterans

Job summary

Ryder System, Inc. in the United States is seeking a Customer Logistics Manager to oversee day-to-day operations, leadership of the team, and account management in our Dedicated Transportation Solutions business.

You will drive service excellence, manage schedules, and ensure regulatory compliance across regions. The role emphasizes engagement with cross-functional teams, strong communication, and the ability to adapt in a fast-paced logistics environment.

Qualifications

• H.S. diploma/GED required.
• Bachelor's degree in Business, Logistics or related field preferred.
• Two or more years in supply chain, logistics, warehouse or related field.

Responsibilities

• Customer service satisfaction and expectation management.
• Staffing performance management and development of exempt and non-exempt employees.
• Manage day-to-day planning and scheduling.
• Health and Safety Management.
• State/Local/Federal regulations compliance.
• Performs other duties as assigned.

Skills

Customer service excellence

Staffing & scheduling

MS Office proficiency

Regulatory compliance

Analytical skills

Communication skills

Education

Bachelor's degree in Business, Logistics or related field

Associate/Bachelor's degree preferred

Tools

MS Office

ERP systems

Job description

Ryder System, Inc. in the United States is seeking a Customer Logistics Manager to oversee day-to-day operations, leadership of the team, and account management in our Dedicated Transportation Solutions business.

You will drive service excellence, manage schedules, and ensure regulatory compliance across regions. The role emphasizes engagement with cross-functional teams, strong communication, and the ability to adapt in a fast-paced logistics environment.