Customer Insights & Analytics Analyst

Tractor Supply Company; Brentwood (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life and disability insurance

Parental leave

Tuition reimbursement

Job summary

Tractor Supply Company is seeking a Customer Analytics professional to support all functions by leveraging customer data to identify opportunities and answer business questions. You will become the SME for the TSC Customer Database across business partners, building and interpreting dashboards and reports weekly.

The role emphasizes cross-functional collaboration, data structuring input, and end-user training for new reports and dashboards within a normal office setting.

Qualifications

• 3+ years experience in Retail Analytics or related business.
• Bachelor’s Degree from an accredited college or university in Business, Statistics, Finance or equivalent experience.
• Solid SQL skills for analytical work.
• Experience with large data sets and relational databases.

Responsibilities

• Become a functional expert in customer data, including defining data elements and maintaining reporting.
• Work cross-functionally to identify customer data needs and provide insights, dashboards, or reporting support.
• Identify business opportunities using customer data elements such as cross shopping, frequency, basket, loyalty, and segmentation data.
• Monitor the business weekly to uncover customer trends and provide insights to stakeholders.
• Develop and interpret customer dashboards and findings for business leadership.
• Troubleshoot dashboards and reporting using knowledge of databases and toolsets.
• Train end users on new reports and dashboards.

Skills

SQL

Data analysis

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business/Statistics/Finance or equivalent

Tools

Microsoft Office

Job description

Tractor Supply Company is seeking a Customer Analytics professional to support all functions by leveraging customer data to identify opportunities and answer business questions. You will become the SME for the TSC Customer Database across business partners, building and interpreting dashboards and reports weekly.

The role emphasizes cross-functional collaboration, data structuring input, and end-user training for new reports and dashboards within a normal office setting.