Customer Insights Analyst - Data-Driven Market Opportunities

Dollar Tree Stores; Chesapeake (VA); On-site; USD 75,000 - 84,500; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending account

401k plan

Paid time off

Employee stock purchase plan

Job summary

Dollar Tree Stores seeks a data-driven merchandising analytics associate to turn syndicated data and customer insights into actionable recommendations for smarter assortment decisions in Chesapeake, VA. You will help merchants identify white space opportunities to drive traffic and sales across Dollar Tree categories.

Ideal candidates have a BA/BS and 1–2 years of analytics experience, strong Excel and PowerPoint skills, and excellent communication.

Qualifications

• Bachelor’s Degree (BA/BS/BFA) or equivalent, and 1-2 years experience.
• Excellent analytical and problem solving skills.
• Detail-oriented; comfortable working with numerical data.
• Strong written and verbal communication skills.
• Demonstrated initiative, independent thinker and worker.
• Team player in a collaborative environment.
• Deadline oriented; ability to anticipate and address conflicts.
• Advanced skills in Microsoft Office products, especially Excel and PowerPoint.
• Must be willing to relocate to Chesapeake, VA.

Responsibilities

• Support the development and execution of merchandising strategies and decision making by delivering timely, accurate, and actionable insights derived from syndicated data and customer research.
• Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research.
• Assist in the development and maintenance of daily and weekly standardized reporting.
• Organize and evaluate large data sets to assist with the development of “white space” and assortment recommendations to drive traffic and sales.
• Assist with senior leader presentations by preparing data driven content.
• Assist in customer research initiatives to inform marketing strategies and optimize campaign effectiveness.
• Help lead training efforts with merchandising and marketing resources to promote best practices in data interpretation and usage.
• Identify, prioritize, and initiate data collection process improvements to improve team efficiency.

Job description

Dollar Tree Stores seeks a data-driven merchandising analytics associate to turn syndicated data and customer insights into actionable recommendations for smarter assortment decisions in Chesapeake, VA. You will help merchants identify white space opportunities to drive traffic and sales across Dollar Tree categories.

Ideal candidates have a BA/BS and 1–2 years of analytics experience, strong Excel and PowerPoint skills, and excellent communication.