Analyst I, Customer Insights & Analytics

Greenbrier International INC; Chesapeake (VA); On-site; USD 78,000 - 89,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Life and disability insurance

401(k) plan

Paid time off

Paid holidays

Employee stock purchase plan

Job summary

Greenbrier International INC in Chesapeake, VA is seeking a Customer Insights & Analytics Analyst to provide data-driven insights across Dollar Tree categories to drive traffic and sales. You will mine syndicated data and customer research, support merchandising decisions, and develop internal reports while collaborating with marketing and merchandising teams.

This full-time role requires a BA/BS and 1–2 years of experience, with strong Excel and PowerPoint skills and the ability to present data

Qualifications

• BA/BS/BFA or equivalent with 1–2 years experience.
• Excellent analytical and problem solving skills.
• Hands-on data mining experience using Nielsen, Circana, Numerator, or 1010data.
• Advanced skills in Excel and PowerPoint.

Responsibilities

• Deliver timely, accurate, and actionable insights from syndicated data and customer research.
• Support merchandising strategies and decision making with third-party data sources.
• Develop and maintain daily and weekly standardized reporting.
• Organize and evaluate large data sets to support white space and assortment recommendations.
• Assist senior leaders with data-driven content for presentations.
• Contribute to customer research initiatives to inform marketing strategies.
• Help lead training on data interpretation within merchandising and marketing teams.
• Identify data collection improvements to enhance team efficiency.

Skills

Analytical skills

Excel

PowerPoint

Data mining

Education

Bachelor's degree (BA/BS/BFA)

Tools

Nielsen

Circana

Numerator

1010data

Job description

CUSTOMER INSIGHTS & ANALYTICS ANALYST

GENERAL PURPOSE OF THE POSITION: Provide internal and external data to help uncover single and multi-price point white space and assortment opportunities across the Dollar Tree categories to drive incremental traffic and sales. As the organization looks to increase and improve customer relative assortment, it is necessary to deliver support to the merchants to understand performance of current market items and potential incremental opportunities. Dedicated individuals to the mining of this data are imperative to the successful integration of the right new items for our shopper.

ESSENTIAL ACTIVITIES & RESPONSIBILITIES:

• Support the development and execution of merchandising strategies and decision making by delivering timely, accurate, and actionable insights derived from syndicated data and customer research.


• Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research.


• Assist in the development and maintenance of daily and weekly standardized reporting.


• Organize and evaluate large data sets to assist with the development of \"white space\" and assortment recommendations to drive traffic and sales.


• Assist with senior leader presentations by preparing data driven content.


• Assist in customer research initiatives to inform marketing strategies and optimize campaign effectiveness.


• Help lead training efforts with merchandising and marketing resources to promote best practices in data interpretation and usage.


• Identify, prioritize, and initiate data collection process improvements to improve team efficiency.

EXPERIENCE AND EDUCATION REQUIRED:

• Bachelors Degree (BA / BS/ BFA) or equivalent, and 1-2 years experience.


• Excellent analytical and problem solving skills.


• Able to generate and evaluate hypotheses and create narratives for senior leaders.


• Must have hands-on data mining experience using at least one of the following platforms: Nielsen, Circana, Numerator, or 1010data.


• Detail-oriented.


• Comfortable working with numerical data and information.


• Strong written and verbal communication skills.


• Demonstrated initiative, independent thinker and worker.


• Team player in a collaborative environment.


• Deadline oriented.


• Ability to anticipate and address conflicts, to skillfully negotiate, and deliver great outcomes.


• Advanced skills in Microsoft Office products especially Excel and PowerPoint.

Must be willing to relocate to Chesapeake, VA **Applicants must be authorized to work in the United States on a full-time basis. The company is unable to sponsor employment visas for this position at this time or in the future.

Start Rate = $78,000 - 88,500K based on experience plus 10% bonus.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Full time 500 Volvo Parkway,Chesapeake,Virginia 23320

Buying Dollar Tree Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.