Customer Insights Analyst: Data-Driven Growth

Burjline Builders; New York (NY); On-site; USD 65,000 - 83,000; Full time

Job summary

Abito Corp. is seeking a meticulous Customer Data Analyst to transform raw customer information into actionable insights.

You will collect data from multiple sources, clean and organize it, and build dashboards that illuminate trends and measure campaign performance. You will collaborate with marketing, sales, and product teams to drive strategic decisions, perform customer segmentation, and ensure data accuracy across the organization.

Qualifications

• Proven experience as a Data Analyst or similar role.
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate information with attention to detail and accuracy.
• Proficiency in SQL for data extraction and manipulation.
• Advanced Excel skills, including pivot tables, lookups, and data modelling.
• Experience with data visualisation tools such as Tableau or Power BI is highly desirable.
• Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related discipline.
• Excellent communication and presentation skills, with the ability to convey complex findings to non-technical audiences.

Responsibilities

• Collect, clean, and organise customer data from various sources, including sales records, CRM systems, and digital platforms.
• Analyse datasets to identify significant trends, patterns, and correlations in customer behaviour.
• Develop and maintain regular reports and interactive dashboards to communicate findings to key stakeholders.
• Perform customer segmentation to support the development of targeted marketing and sales strategies.
• Measure the performance and ROI of marketing campaigns and provide data-driven recommendations for improvement.
• Collaborate with marketing, sales, and product development teams to provide insights that support strategic decision-making.
• Ensure data accuracy and integrity across all analytical functions.

Skills

Analytical thinking

Attention to detail

Communication skills

Education

Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or related discipline

Tools

SQL

Excel

Tableau

Power BI

Job description

Abito Corp. is seeking a meticulous Customer Data Analyst to transform raw customer information into actionable insights.

You will collect data from multiple sources, clean and organize it, and build dashboards that illuminate trends and measure campaign performance. You will collaborate with marketing, sales, and product teams to drive strategic decisions, perform customer segmentation, and ensure data accuracy across the organization.